Many local businesses have been getting unwanted calls, “supposedly from Google”. Please be aware – these calls are most likely NOT from Google! These are calls come from companies or individuals somewhere in North America or somewhere else around the world. Many companies are using robocalls and trained telemarketers to present false or misleading information. They are using scare tactics with the purpose of selling their services, scam you to take your money or gather personal information from you.
Some callers are claiming that “your google listing is about to expire.” Another version of these calls includes messages about “verifying your local businesses listings”. On occasions the callers claim they are a “Google account manager”; they often share some information they’ve gathered about your business, they mention a few technical terms to get your attention and they end up asking for sensitive data such as credit card information or your log-in details to your email or google my business account. Other companies often send SEO misleading reports with inaccurate, misleading or false information to make you believe you need their services.
See below recommendations from the “Google support team”:
Additional information and other recommendations from Google Support –
HOW TO STOP ROBOCALLS & OTHER RECOMENDATIONS
We know that criminals and unethical companies will continue breaking the law and not abide by any ethical rules and regulations. However, there are some things that you can do!
1. Register your number on the National DO NOT CALL Registry.
See below the 3 Steps process to register your phone on the National DO NOT CALL Registry.
2. Reports the calls to Google
We are all busy with our daily work and the last thing we want to do is waste time filing reports, but if you ever have the time you can contact Google support and they will be glad to get your report.
You may think they may not do much, but Google wants to chase these spam calls away. These calls ruin their brand name, image and credibility.
3. Block their phone numbers
They may keep calling from different numbers but at least you will block a percentage of the calls you get.
4. HANG UP
If you get a robocall, just hang up! This is easy and you don’t have to waste time. Do NOT follow their instructions of press any numbers of your phone. If you do, they will add you to a list of “interactive users” and you will probably get more calls.
5. Consult with a professional Digital Marketing Agency
Always consult a trusted professionals or local marketing agencies where you can talk to real people. If you find a good local digital marketing agency you will be able to get face to face interaction with a person. There are also several professional and ethical digital marketing agencies in the US that you can contact to get help. This is one of the best digital marketing agencies in Florida: www.XperienceMarketingSolutions.com with an Ethical and professional online marketing and SEO/SEM team.
Unfortunately, no one can’t stop all scams and unethical companies with one scoop. It takes collective action from all responsible people and businesses to get rid of this menace. As more people get informed and learn how to deal with these nuisances, these unethical tactics will become less effective. We all need to do our part to help our business community, neighbors, friends and peers, so feel free to share this article with a friend or business peer.